Legal
Terms of Use and software licence
1. Acceptance
These Terms of Use (the “Terms”) are an agreement between you and [[NEEDS VALUE: legal entity name]] (“Tayl”, “we”, “us”) for the use of the Tayl website at tayl.in and the Tayl desktop application, including any updates (together, the “Service”).
By installing, accessing or using the Service, you agree to these Terms. If you do not agree, do not install or use the Service. If you are using the Service for a business, you confirm that you have authority to bind that business.
2. Software licence (EULA)
Tayl is proprietary, closed-source software. It is licensed, not sold. Subject to these Terms, Tayl grants you a limited, non-exclusive, non-transferable and revocable licence to install and use the desktop application on devices you control, for your internal business purposes.
The licence does not give you any ownership of the software. No source code is provided. The licence scope, any device limits and any subscription or maintenance terms will be confirmed in the final agreement before a paid release.
You are responsible for the devices, operating system and third-party accounts you use with the Service, and for keeping your API keys and credentials secure.
3. Acceptable use
You agree to use the Service only for lawful purposes and only with data you are entitled to use. You must not:
- upload or connect data without the rights or permissions required to do so;
- use the Service to infringe intellectual property, privacy or other rights;
- attempt to gain unauthorised access to any system, account or network;
- introduce malware, or use the Service to distribute harmful code;
- use the Service in breach of the terms of a connected third-party service;
- use the Service to make automated decisions about individuals in a way that is unlawful.
4. Licence restrictions
Except where applicable law expressly permits it, you must not:
- reverse engineer, decompile or disassemble the software;
- copy, modify, adapt or create derivative works of the software;
- sell, resell, sublicense, rent, lease or distribute the software;
- remove or alter proprietary notices or access controls;
- use the software to build or train a competing product;
- circumvent any technical limitation or security measure.
5. Intellectual property
The Service, including its software, design, text, graphics and marks, is owned by Tayl or its licensors and is protected by intellectual property laws. These Terms do not grant you any rights in Tayl's name, logo or other brand features.
You retain ownership of the documents and data you connect or upload. You grant Tayl only the limited rights needed to process that data locally in order to provide the Service.
Third-party product names, logos and brands are the property of their respective owners. Tayl is not affiliated with or endorsed by them.
6. Third-party services and LLM providers
The Service can connect to third-party tools such as Google Workspace, Notion, Stripe and Slack, and can send query content to a cloud language-model provider you choose. Those services are your own accounts and are governed by their own terms and privacy policies.
Tayl does not control those services and is not responsible for their availability, accuracy, security or data handling. You are responsible for choosing a provider and for complying with its terms. If you choose a local LLM, question answering can run without sending query content to a cloud provider, subject to your hardware.
7. Your data and privacy
The desktop application stores business data locally on your Windows PC in a local SQLite database. There is no Tayl-hosted backend for user data. The website collects only the information described in the privacy policy, including the email you submit for the download and the details you submit through the contact form.
You are responsible for securing your device, for keeping backups and for removing local data when you stop using the Service.
8. Disclaimers
The Service is provided “as is” and “as available” to the maximum extent permitted by law. Tayl does not warrant that the Service will be uninterrupted, error-free or that any answer or recommendation will be accurate, complete or suitable for a particular purpose.
AI-generated output can be wrong. Tayl is not a substitute for legal, financial, tax, accounting or other professional advice. You remain responsible for the decisions you make and for checking the evidence behind an answer.
Nothing in these Terms excludes or limits any warranty or liability that cannot be excluded or limited under applicable law.
9. Limitation of liability
To the maximum extent permitted by law, Tayl will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with the Service.
To the maximum extent permitted by law, Tayl's total liability arising out of or in connection with the Service will not exceed the amount you paid to Tayl for the Service in the twelve months before the claim, or the minimum amount required by applicable law if greater.
10. Termination
You may stop using the Service at any time by uninstalling the application and deleting its local data. We may suspend or terminate access if you materially breach these Terms or if required by law.
On termination, the licence ends. Sections that by their nature should survive — including intellectual property, disclaimers, limitation of liability and governing law — will continue to apply.
11. Governing law
These Terms are governed by the laws of [[NEEDS VALUE: governing law and jurisdiction]], and the courts of that jurisdiction will have exclusive jurisdiction, unless mandatory law provides otherwise.
12. Changes
We may update these Terms. The “Last updated” date at the top of this page shows when the draft changed. If a change is material, we will take reasonable steps to make it visible. Continued use after a change means you accept the updated Terms.
13. Contact
Questions about these Terms can be sent through the contact form. The legal entity is [[NEEDS VALUE: legal entity name]]. The registered address is [[NEEDS VALUE: registered business address]].